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According to Ron Thomas, Director, Talent and Human resources Solutions at Buck Consultants, in Leadership 101: The Most Powerful Words You Want From Any Leader, managing and being polite, is not a rocket science.

The two words THANK YOU are the most powerful words in your leadership toolkit.

There is a lot we can do by being good examples ourselves.
Just remember good manners!

source image http://goo.gl/MHk38

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