Being able to change is a crucial skill for any leader.
However, to communicate change to our colleagues or coworkers is not always easy. Scott E. Rupp provides us with 5 useful tactics that can be summarized as “inform, share, involve and be crystal clear”:
1. Provide regular, weekly e-mail blasts from leadership describing the changing events;
2. Let employees know when major decisions are expected to be made;
3. Encourage dialogue between managers and their teams;
4. Create a channel for two-way, open communication.
5. If there is no information available or something hasn’t been decided yet, let employees know that, but don’t keep them guessing.
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Image source: Flickr – jordi.martorell (CC-BY-NC-ND 2.0)