Randy Conley, Director of Client Services and Trust Practice Leader at The Ken Blanchard Companies, is deeply interested in making employees more engaged and interested in their work.
In his article The One Indispensable Ingredient for Employee Engagement published by http://switchandshift.com, Conley observes that there is an epidemic of workers who are uninterested and disengaged from the job they do.
There are many excellent strategies that deals with this challenge, but according to him only one strategy can be good: trust!
The TrustWorks! ABCD Model® provides that framework and illustrates the four elements of trust that leaders need to focus on building high-trust relationships:
- Able – Demonstrate Competence
- Believable – Act with integrity
- Connected – Care about others
- Dependable – Maintain Reliability
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